Frequently Asked Questions
When you’re ordering your first labor law posters or signing up for one of our compliance plans, you might have a few questions about our products and services. Below, you’ll be able to find answers to some of the most frequently asked questions. At All In One Poster Company, we want to make sure that you get your value out of our workplace posters. If you have any other compliance poster or labor law questions, you can also contact our team directly.
1. What payment methods do you accept?
When ordering posters from All In One Poster Company, we offer the following payment options:
- Online: Pay securely using VISA, MasterCard, AMEX, or PayPal.
- Purchase Orders: Submit valid purchase orders with a PO number via fax, email, or mail. A W-9 form can be provided upon request (click here for details).
- Checks: Make checks payable to All In One Poster Company, Inc.
In the event a check is returned due to insufficient funds or any other reason, a bounced check fee of $35 will be applied to the account. This fee covers bank charges and administrative costs. Payment for the returned check and the fee must be made promptly via credit card, cashier’s check, or money order. Future orders may be subject to prepayment requirements.
2. How can I place an order?
When ordering a labor law poster from All In One Poster Company, you’ll have a few different avenues available to you:
- Online Purchase: Use our secure shopping cart for the fastest service. Create an account profile to save items in your cart and complete your purchase later or during your next visit.
- Offline for custom or multiple shipping addresses: Submit the completed order form HERE via:
- Fax: 714-521-7728
- Email: sales@allinoneposters.com
- Mail: 620 E. Walnut Ave, Fullerton, CA 92831
- Phone: 800-273-0307 (8:30 AM – 5:00 PM PST)
- In-Person: Contact us for walk-in pickup orders.
3. How do I place a tax-exempt order?
To process your order as tax-exempt, we require a valid tax exemption certificate. Please email a copy of your certificate to taxexempt@allinoneposters.com. Once we receive and review your documentation, we will confirm your tax-exempt status for future purchases.
If you have already added items to your online shopping cart, log in to your account (or create one if you don’t already have one) to save your purchase, submit the certificate, then resume your purchase once we verify eligibility.
4. What are my shipping options and costs?
When ordering through All In One Poster Company, you’ll have a couple of different shipping options, depending on how quickly you’ll need your posters.
- Standard Shipping: FedEx Ground for $9.95 (up to 6 posters).
- AK, HI, PR: Preferred shipping is USPS. FedEx is available but incurs additional fees.
Click here for detailed shipping information.
5. How long will it take for my order to arrive?
Orders are generally processed within 48 hours, and deliveries typically take 1–7 business days, depending on your location and shipping method.
Preorders for next year’s posters placed in November and December will ship in January when updated posters become available, based on the state and federal release of the notices.
6. What is your return policy?
If your labor law posters don’t meet your expectations, All In One Poster Company will accept returns. Return must be made within 30 days and include all original items in resalable condition. Shipping & handling fees, Custom posters, and E-Posters are non-refundable. For detailed policies, click here.
7. How can I avoid shipment delays or fees?
To ensure that your posters are delivered in a timely manner, make sure that you’ve included accurate shipping information, including business names, suite numbers, and correct zip codes.
Once your order is in transit, you can track your shipment via FedEx.com or USPS.com.
- FedEx may charge an additional $18.00 address correction fee for failed deliveries, forwarded, held, or returned packages due to inaccuracies in the shipping address, or if a recipient has moved and the incorrect address was supplied.
- In order to avoid such fees and delays in your shipment, please double-check the accuracy of your shipping address. (Spelling, using "St" instead of "Ave"...etc., Suite/Unit/Building Numbers, Correct Zip Code, Recipient Name and Business Name).
8. What sizes are your posters?
All of our posters are compliant with the minimal size requirements of the individual notices. Here are the most common sizes for a few popular poster types:
- State and Federal Labor Law Posters: Standard size is 27" x 39" (27" x 42" for some states).
- Safety Posters: Available in 24" x 39", 18" x 24", and 11" x 17".
- Industry-Specific and City Posters: Generally 11" x 17".
- For limited wall space, we offer Mobile Poster Packs to meet compliance needs.
Before finalizing your order, note that the size of the poster will always be included in the informational tab at the top of the page.
9. Do you offer coupons?
For the latest offers and deals, be sure to visit our Promotions Page. You can also follow us on Facebook and LinkedIn for current promotions. Note that our already low prices make our products some of the most affordable on the market.
You can also subscribe to our BLOG to access the subscriber code upon signing up and stay updated with state and federal labor law updates.
10. How can I get a discount?
At All In One Poster Company, we offer referral bonuses and labor law poster discounts for bulk orders:
- Volume Discounts: Available for orders of 25+ posters. Contact us for details.
- Referral Discounts: Leave a review on one of the posters you’ve purchased to receive a one-time coupon for your next purchase.
11. How often do I need to update my posters?
Some of the most common questions we receive are about how long labor law posters last. The lifespan of a labor law poster ultimately comes down to the frequency of state and federal updates, which can be unpredictable. Still, businesses are required to update their posters whenever mandatory changes occur. For that, we have two solutions:
- Subscribe to our 1, 2, or 3-year Compliance Program plan to automatically receive updated posters as needed. You will receive updated posters whenever mandatory changes occur during your subscription period.
- Check our poster updates or subscribe to our BLOG for notifications.
12. What is included in the Compliance Program subscription plans?
With the All In One Poster Company Compliance program, our team will monitor changes in labor laws for you. Subscribers will receive replacement posters whenever mandatory updates occur. Changes may happen multiple times per year, annually, or less frequently, depending on state or federal requirements. The very nature of these changes is quite unpredictable, except for a few that have yearly cycles, such as minimum wage increases in certain states.
Enrollment in our Compliance Program subscription plans works like insurance. It is a prepaid plan. We cannot guarantee that mandatory changes will occur within the duration of any enrollment period, but the plan does guarantee that you receive a replacement poster when they do occur, regardless of how often they occur. Absolutely no refunds will be given after 30 days of purchase.
13. Will I receive brand-new posters every year upon enrollment in a Compliance Plan?
Not necessarily. Customers will only receive a brand-new replacement poster when mandatory changes occur.
14. Are OSHA and safety posters included?
No, OSHA and safety posters are not a part of the State and Federal posters and must be purchased separately. View industry-specific options here.
15. There are some notices on the posters that don't apply to my company. Can I get those removed?
Notices on our posters are either state or federal requirements for all businesses. Notices that are only applicable for employers that meet a certain requirement will have a "disclaimer" or posting requirement (for example, the FMLA states on the poster itself under eligibility requirements that the employer must have at least 50 employees within a 75-mile radius).
If you would like to customize your poster, we offer customization via color schemes and adding your company logo. Fees start at $35 per state/type of poster (waived for orders of 50+ posters). Other customizations, such as prefilled or additional modifications, have a flat rate of $50 regardless of the quantity. The custom fee is excluded from any type of discount.
16. Are there additional posters not included on the Combination poster I need for my city/state?
Depending on your industry and location, additional posters may be required that are not included in the Combination posters. We have the information listed on the specific state's combination poster page. For example, E-Verify/Right To Work is required for certain states; the Industrial Welfare Wage Commission Order or IWC for the state of California; and the Texas Identity Theft for bars and restaurants in the state of Texas. We also offer free downloads of the additional minor state/industry-specific requirements HERE.
17. Where should I display posters?
Posters must be displayed in a conspicuous area accessible to employees, such as break rooms, hallways, or jobsite trailers. The primary goal is to ensure every single employee has the opportunity to see and read the posters. For employees who don't come into the office regularly, you must provide the information electronically.
18. Do I need Spanish posters?
Some states, including Arizona, California, Florida, Georgia, New Mexico, New York, and Texas, require notices in Spanish or other languages. Other states and localities have language requirements that are triggered when a percentage of your employees speak a certain language. Check local requirements to ensure compliance. Many of the labor law posters on our website are available in both English and Spanish
19. I have a small available display space or a remote (work from home, traveling) workforce. What should I do about workplace posters?
Even if you only have a few employees and even if they’re remote, you’ll still need to provide labor law information. The two simplest solutions are mobile posters and electronic posters:
- Mobile Poster Packs: where you can find out more about HERE
- Electronic Posters: where you can find out more about HERE
20. We only have a few employees. Do we really have to order all of these compliance materials?
Oftentimes, yes. Labor law posting requirements, wage and hour standards, and OSHA regulations are meant to notify your employees of their rights and are required if you have at least one non-family employee on your payroll. Other laws (such as the Family and Medical Leave Act or the Americans with Disabilities Act) do not apply unless you have a specific number of employees.
21. I am having issues with my company; can you assist me with that?
Unfortunately, we won't be able to assist you with that. We are not affiliated with the state or federal government. Complaints or inquiries can be made directly to your state's labor department, the number of which should be found on your employer's labor law posters. However, if you need assistance with ordering labor law posters, we’d be happy to help.
22. Are you affiliated with other companies?
No, All In One Poster Company is an independent company. We are not affiliated with other labor law poster companies or any other businesses.
23. Do you provide HR consultation services?
No, we provide posters based on established compliance requirements, but we do not offer HR consultation services.
24. Why do I see two charges on my credit card? Am I being overcharged?
What you are likely seeing is a pre-authorization charge. A pre-authorization is a type of pending bank charge used to check an account for validity or approve funding for a purchase you attempt to make. The pre-authorization charge is for a purchase that has been approved but will not be posted to your account until later (such as for an item that does not ship immediately because it's on backorder).
Please note that a charge may be pending for a few days, which essentially holds the pending funds for the intended purchase but does not charge them permanently. Once the permanent charge is posted, the pre-authorization charge will "fall off" your account. (This can take up to 3-5 days.) Contact your banking institution if this does not occur.
If you are overcharged for an item, please call Customer Service (800-273-0307) and you will immediately be refunded the difference between the price and the overcharge.